Wrapping up your silkyfluff.com order is as easy as pie. You can pay for purchases by credit card (MasterCard, Visa, American Express, and Discover cards—the usual), PayPal. You can also use a gift card! You’ll be charged when we ship the items out and send them on their way to you.
If it so happens that we have to send out your order in more than one shipment, a partial charge might appear on your account. Once everything is on its way, the full purchase amount will be charged then.
If you have to cancel an order, your cash back timeline will be determined by your financial institution. Here’s a helpful guide with estimated times:
We promise every transaction made online at silkyfluff.com is as safe as can be! We use Secure Socket Layer (SSL) technology to keep you and your payment information under proverbial lock and key.
Before we send anything anywhere, we double-check your bank’s records with the shipping address and account holder information to prevent fraudulent purchases. Make sure the card or account you’re using at checkout has your name on it if you share it with a family member.
If you need to ship something to an address other than the one listed on your card account, just do us a favor and give your financial institution a call and add the address you’d like us to ship to your verified address list. This will help prevent any slow-downs in getting merchandise out of our warehouse and on its way to you.